Our FAQ!
Take a look at our FAQ. You will probably find the answers to your questions here.
What & why an ACD® Prestige greenhouse?
No, absolutely not!
The foundation must be supported over its entire length by:
-> Soil
-> A certain concrete structure/platform
Cathedral glass is the same as hammered glass.
ACD® Prestige greenhouses come standard with clear glass in the sides and hammered glass in the roof. This is unique! ACD® offers you this option at no extra cost.
This hammered glass offers the great advantage of breaking off the sun's rays, thus reducing the risk of burning in the greenhouse. Hammered glass also ensures better light diffusion.
Yes, that is possible at an extra cost.
Our ACD® Prestige greenhouse is provided with 4mm hammered safety glass as standard,
except for our garden rooms/orangeries, BoraBora and the Victorienne.
First and foremost, it is a personal choice as to what you like best. In addition, a straight wall greenhouse gives a little more volume and is higher at the sides.
A sloping wall will catch more light and heat in spring and autumn. If you want to place it in a windy area, a sloping wall greenhouses is recommended because the wind can blow over the greenhouses even more easily. Both types of greenhouses are strong enough anyway.
The ACD® greenhouse are color coated with powder coating. The main reason for choosing a color coated conservatory is mainly aesthetic.
There are also additional advantages. A color-coated greenhouse is more UV-resistant and has a longer lifespan because of the color coating of the aluminium profiles.
No, absolutely not! Our ACD® Prestige greenhouses are very strong and robust, but we strongly advise not to walk on the roof of your greenhouse.
A ridge decoration can be the finishing touch to your ACD® Prestige greenhouse.
But it also prevent birds from sit on the ridge of your greenhouse..
Intogrow is a quality entry-level range consisting of:
-> 3 models
-> 3 colours
-> 3mm clear safety glass
The steel foundation is optional
You can visit our partnersby appointment at our ACD® factory showroom.
-> ACD® Prestige greenhouse
-> Garden and living rooms
-> Introgrow
Those are the outside dimensions.
Preparation?
It is possible to lengthen a door with a maximum length of 50 cm.
This must be clearly stated on the order form and when ordering your ACD® Prestige greenhouse.
The extension wall must be flat and vertical, the ground must be flat and perpendicular (90°) to the wall. When ordering a wall conservatory, a photo of the mounting location must always be supplied.
If possible, place the shortest sides (front and rear) on the north-south axis. The longest sides (sides) on the east-west axis. This will result in less heat peaks and a better culture.
Always use the supplied anchoring of ACD®. These can be ground anchors or wall anchors. For each anchor you must provide at least 12.5 kg of rapid concrete.
If we receive all the correct information, we can deliver you the necessary instructions with the necessary guidelines. Maximum height is 50cm and minimum width is 10cm. More details on request
When making the concrete plate, take the outside dimensions of the greenhouse into account.
Yes, it is possible to place an ACD® Prestige greenhouse on a concrete plate. Keep in mind that the concrete plate is level and matches the outside dimensions of the greenhouse, use the included wall anchors. Please mention this when ordering.
Yes, it is possible to place an ACD® Prestige greenhouse on a flat surface. To do this you must use the supplied ground anchors. Please mention this when ordering.
Where you can put the greenhouse, you have a free choice. Close to the terrace or the kitchen, against the wall of your house / outbuilding, on a balcony, (roof) terrace …
Good anchoring ensures that the foundation and frame are firmly anchored to the ground, concrete plate, … Good anchoring not only ensures stability but also that the greenhouse does not move. Under heavy rain, frost, … the ground can move and your greenhouse stays in place. A minimum of 12.5 kg of fast concrete must be provided per anchor.
For a general ground preparation:
- The terrain has to be level and flat
- If possible slightly sloping for easier drainage
- No wells and no bumps
- Remove stones, roots and grass
Yes. The ridge height includes the height of the foundation in an ACD® Prestige greenhouse.
Yes, that is possible. Maximum height of 50cm. You provide all necessary information to ACD® and we will deliver you a schedule with the necessary information regarding height and thickness of the wall.
A solid and stable foundation is very important for wind and snow stability of your carport or covering. Each covering is anchored with foundation sets in function of the existing ground.
Preparation
The manuals are always included with the delivery of your conservatory.
You can find all manuals on the downloads page.hier terugvinden.
ACD® has distribution points throughout Belgium. You can be assisted at the page dealers.deze dealers.
Delivery of your ACD® Prestige greenhouse
Contact us for more information.
You do not have to pay anything to the driver.
Did you receive an incorrect delivery?
Contact us within 48 hours via our damage and non-conformity form.s
Are there parts that are missing?
Contact us within 48 hours via our damage and non-conformity form.s
No glass crate received?
Contact us within 48 hours via our damage and non-conformity form.s
Do you notice any damage?
Contact us within 48 hours via our damage and non-conformity form.s
The transporter will contact you a few days before delivery to set a delivery date.
The ACD® Prestige consists of a number of shorter and longer boxes. The longest box is about the length of your ACD® Prestige greenhouse. The number of boxes can vary between 4 and 8 boxes. In addition to the boxes, a glass crate is also supplied with an average weight between 250kg and 350kg. The larger the greenhouse, the more boxes and the heavier the glass box.
The transporter will deliver this greenhouse on the pavement to the address provided. Of course, the surface must be paved. Delivery is not possible on gravel or loose stones.
Delivery is made by heavy goods vehicle. Please take into account a truck of minimum 10T and minimum length of 11m, height of 4.10m and width of 2.50m. They will contact you to make an appointment for delivery. Make sure you are at home. Everything will be delivered on the pavement in self-assembly kit, not in the garden or on the driveway.
For small parcels the shipment can be delivered to your neighbors or the parcel service will leave a message in your letterbox. In the case of greenhouses, there must be signed off before receipt, so if you are absent, a new delivery appointment will be made. Attention in case of absence because this has an additional cost.
Yes, the external transporter will always keep in touch with you beforehand by phone or e-mail. For smaller packages no delivery appointment will be made but will be delivered correctly.
Your ACD® Prestige greenhouse comes with a large truck of more than 10T. Make sure we can deliver with heavy traffic. If not possible, this must be reported in advance to avoid additional costs.
Assembly of your ACD® Prestige greenhouse?
If possible, place the shortest sides (front and rear) on the north-south axis. The longest sides (sides) on the east-west axis. This will result in less heat peaks and a better culture.
No, absolutely not!
The foundation must be supported over its entire length by: Soil A certain concrete structure/platform
Yes, but the installation is a little more difficult than with an ACD® Prestige greenhouse.
Click here for the instruction video..
Are there parts that are missing?
Contact us within 48 hours via our damage and non-conformity form.s
No glass crate received?
Contact us within 48 hours via our damage and non-conformity form.s
Not the correct number of boxes?
Contact us within 48 hours via our damage and non-conformity form. s
When rubberising your ACD® Prestige greenhouse, do not cut too short or too long. You have to insert/slide in the profiles of the glass rails.
Not too short because rubber will shrink at cold temperatures, not too long because you will have rubber too short.
Yes, our ACD® Prestige greenhouses can be assembled using our clear instruction manual. . Watch video
On our Youtube channel you will find various videos that can help you to assemble your greenhouse or accessory.. Click here to watch a greenhouse assembly video. If you would like video related to the assembly of an ACD® accessory, please click here.
The number of roof windows per type of ACD® Prestige conservatory has been calculated, of course you can always add skylights. Always place them on the side for better circulation. Never place 2 skylights opposite each other because the wind will simply blow through them and will not provide optimised ventilation.
Yes, that is possible.
Our shade cloths are made to custom size depending on the type of greenhouse and the length and width of your ACD® Prestige greenhouse..
In a dry, non-moist environment that is dust-free and at an ideal temperature between 15° and 25° C.. Click here for the manual. Click here for the instruction video..
Products, cultivation & tricks
A ridge decoration can be the finishing touch to your ACD® Prestige greenhouse.
But it also prevent birds from sit on the ridge of your greenhouse..
The diameter of the plastic drain pipes is always 40 mm.
Yes, that is possible.
Our shade cloths are made to custom size depending on the type of greenhouse and the length and width of your ACD® Prestige greenhouse..
Click here to go to the downlaods
Yes, that is possible. Please report this when ordering your greenhouse.
This is also possible afterwards, but then you will have to dismantle your ACD® Prestige greenhouse and remounted it afterwards..
Other topics
R stands for straight wall. S stands for sloping wall. Each letter has different widths such as R2, R3, R4, … S1, S2, S3. The last digit or last 2 digits give an indication of the number of windows in the depth/length. Width of a window and profile is +/- 74cm.
You can visit onze partnersby appointment at our ACD® factory showroom.
Yes, we have a showroom (Zwaaikomstraat 22, 8800 Roeselare, Belgium) where various models are shown. You can make an appointment via 0032 51 27 20 27 or via e-mail info@acd.eu.
You can order a greenhouse directly from one of our dealers.onze partners.
Yes, the price includes transport at home.
Please contact your ACD® Prestige dealer. They will then contact us, to see what is possible.
No, that is not possible
If you have the necessary means of transport at your disposal, it is possible, after consultation with the point of sale, to collect your greenhouse yourself.
Pick up at ACD® Roeselare by appointment
Take into account 3 – 7 boxes
A glass box of about 500 kg on a pallet with a length of 1.80m.
Inform your insurer about your purchase and installation of an ACD® Prestige greenhouse.
No, our action models are already promotional prizes.
ACD® has promo packages with combinations of a selection of separate accessories. We also have separate accessories.
With the short chain, your food has few or no intermediaries, so the shortest way is to put the vegetables from your (vegetable) garden on your plate. You will be the shortest chain from your ACD® Prestige conservatory to your plate.
Tensioning rope is a simple cord/rope.
Atlas rope is a specific nylon rope that we use with our professional shade cloth.
Action models in aluminum : 2 to 3 weeks
Action models coated : 5 to 6 weeks
Customized models: between 5 to 6 weeks and up to 10 weeks depending on the chosen mode
These periods are non-binding and indicative and start from the time of order confirmation.