Damage and / or non-conformity

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    • On this page you can submit a claim regarding damage and / or non-conformity of your ACD® product
    Please complete all fields below correctly and as completely as possible within 48hours after delivery so that we can process your file faster.
    We will then contact you afterwards.

    You will receive a copy of your online request at the email address mentioned above.
    VB-number is your order confirmation number / VP-number is the packing slip number, these references can be found on the boxes and document (s) of the carrier.
    Ex. photos, transport documents, reference numbers,...